Web-based Support
You can login to our Support Help Desk at and create an Online Support Request under an appropriate Category/Subcategory. This is the preferred way of resolving any support-related issues, since this maintains a complete log of actions around the event.
Knowledgebase
You will find detailed information regarding all our current services and offerings along with frequently asked questions by Transecute Merchants and Customers.
Contact via phone
You can also contact the Directi Product Support Team for Transecute Payment Gateway Services via phone -
Tel: +91 (22) 6679 7509
(Click here for Snail Mail Address)